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I can't buy gems

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Mental Paradox.3845
#1 - July 29, 2014, 6:46 a.m.
Blizzard Post

Like others, I’m having issues buying gems. Last week I tried it through PayPal. Told me something went wrong (that white page with red letters telling me to contact support), twice. An hour later both payments went through and I got twice the amount of gems. Oh well, I put them to good use.

But now, it’s worse. I get the bug through PayPal, but my credit card doesn’t work either. That was yesterday. I have still received no gems at all. What’s causing this bug? Is there another way I can get my gems?

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Gaile Gray
#6 - July 29, 2014, 5:36 p.m.
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Mental Paradox.3845:

Yup, done. Thanks =)

We’ll get to the bottom of this, and thanks for your patience!

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Gaile Gray
#8 - July 30, 2014, 1:21 p.m.
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Mental Paradox.3845:
Gaile Gray.6029:
Mental Paradox.3845:

Yup, done. Thanks =)

We’ll get to the bottom of this, and thanks for your patience!

Thanks Gaile, but I think I know what the problem is now. My credit card, and by extension PayPal, is being rejected all over the place for unknown reasons. My bank is on the issue. So it’s on my end, not yours.

Thanks!

Thanks for posting to let us know and best of luck as you get that sorted out.