Seriously, I need help. Apparently, I have been perm banned for using bot/third party program. I have never used such programs in my years of playing Guild Wars 1 & 2, and now i am being accused of using such program(s). I have already sent in one ticket and got what seem to be automated “copy&paste” response from support, saying pretty much the same thing that i have been using bot/third party program and they take great care in banning those using such programs..etc.
So, i decided send in another ticket to have them to look at it again because i never used such program and now i am being punish for it. I still remember the last thing i did in the game, which was doing the dynamic event, the one with the dragon that arrive by the sea (forgot the name of the dragon; think it was a level 65 dragon and it comes about ever 3 hour-ish). Anyway, after it was killed i open the chest and check if there anything that is either worth using or selling in the auction, and merch the rest and log-off. After another three hours, i tried to log-on again to the dragon event again and got the message that my account was permanently banned for using bot/third party program. That was pretty much the last thing i did prior to the ban.
I do not know why they think i was using a bot/third-party program. I don’t even have a single macro on my computer, which from what been reading on these forums is a ban-able offense. All the things i have done in game is by me manually moving my mouse and typing on the keyboard and all my buttons only does one command.
The only thing i can think up for why i am being accused of using a bot/third party program is that someone actually reported me for botting in game because i believe that area, where the dragon appear is a bot hotspot. I do not know why anyone would report me, if that the case, i mean i do not fire into open space, nor do i use any auto attack and go afk like the engineers and their turrets because i run a Warrior character.
And to be honest i feel i was blindly robbed for my money (i still haven’t even finish the story part of the game) and time (i have been with Guild Wars since 2005; merged my two accounts) by Anet. What’s more upsetting is being blamed/accused for something i did not do.
Please GaileGray or anyone from anet please look into this.
My two tickets numbers are:
120928-000857
120930-004036
