How to report a player off the game?

#1 - Nov. 8, 2013, 12:11 p.m.

I need some help, I am trying to complain about a person harassing me in game, but I don’t see a way to make a report, how can I do this?

Gaile Gray

#6 - Nov. 8, 2013, 2:08 p.m.

The very best way to report is through the in-game system. The reason is that agents monitor that live, 24/7/365, and that means that your report will be noted and reviewed very quickly.

Having said that, if you find that the harassment continues — please allow a day for things to sort out — then you are welcome to submit a ticket. Click “Support” at the top of this page, and the “Submit a request” in the upper right. Please be prepared to supply the exact spelling of the character involved, your character name, the date, time and location with timezone, and a general idea of what took place. Screenshots are not necessary — if you give us the details above and agent will review game logs.

Gaile Gray

#15 - Nov. 15, 2013, 4:54 p.m.

See above for instructions about reporting a player for any sort of harassment or offensive behavior directed towards you in the game. You can click the “report” button here on the forums if someone crosses the line.