How to raise your feedback chance?

#1 - March 27, 2014, 4:59 a.m.

On these forums…giving feedback to developpers might be a problem. If you post on forums, in General Discussion and your topic is not kept alive by other players posts, your topic gets flooded in a few hours. How to raise your topic’s chance to be seen by developpers? What is the best way to get heard? An idea is to post your topic in Arena.Net time zone. I have noticed that they visit forums within a limited period of time. For a GMT +2 player, at what hour is best to post feedback, to avoid flooding?
How could you raise your chance to get noticed?

CC Danicia

#7 - March 27, 2014, 12:59 p.m.

I have a quick tip. When we create Feedback threads, put your feedback in them. Too many folks come to General Discussion and start new threads, without checking to see if there is an on-going discussion.

Our team has been merging and closing/redirecting quite a bit this week, and is immensely helpful for you getting heard, when we can look in one main thread for very specific feedback and questions.

Fluffball has the right of it, too, in regards to /how/ you post. I’ve compiled a lot of feedback which is constructive and critical. If it is LOL THIS SUCKS I HATE YOU #yolo #swag, you’re pretty much shooting yourself in the foot.

Mark, Allie, and I spent a huge amount of time compiling feedback and sharing it with the Dev Teams, and in turn, the Dev Teams lurk and compile their own feedback. Keeping things concise, respectful, and constructive is the key.

Here’s a handy guide on how we like to see feedback. https://forum-en.guildwars2.com/forum/game/gw2/How-to-Give-Good-Feedback

And for Pete’s sake…very clear thread titles is a must.

CC Danicia

#22 - March 27, 2014, 7:05 p.m.

Aigisthos.3059:
Danica, what about the Mac client users? Our posts are moved to the “Mac beta support thread” even if our posts have nothing to do with client support so our feedback is never responded to by the appropriate parties.

Let me check on it. Ill forward on your concerns.

CC Danicia

#25 - March 27, 2014, 7:29 p.m.

Xae Isareth.1364:
Can you guys do a summary of the feedback and suggestions you’ve been forwarding to the devs and show it on the forums?

Like the summaries Chris and co does at the end of CDIs.

It is quite possible, maybe once we have all the blogs posted. We really appreciate how great the community is being by keeping the feedback to (mostly) individual feedback threads. It has been much easier to help ….

….and whilst typing, I have more information. We’ll be rounding up a lot of stuff shortly, so keep an eye out for that once all the Feature updates are released.

CC Danicia

#30 - March 31, 2014, 11:03 a.m.

Aigisthos.3059:
CC Danicia.1394:
Aigisthos.3059:
Danica, what about the Mac client users? Our posts are moved to the “Mac beta support thread” even if our posts have nothing to do with client support so our feedback is never responded to by the appropriate parties.

Let me check on it. Ill forward on your concerns.

Thank you so much! I sincerely appreciate it.

I wanted to follow up with you on this one, as I feel it is important. We will have an update for you later this week, and you’ll see it in the Mac Client Beta sub-forum. I know y’all would love info sooner, but we’re pulling lots of info together so we can give you a proper status update. Thanks for your patience!