Hi, probably a stupid question. I recently purchased the Heroic Edition for my wife so we can play together but I can’t see how to reclaim the bonus items that were listed to come with it. Does she need to be a certain level or go somewhere to collect or enter a code somewhere? Tried searching on Google but can’t find any info on how to get it. Thanks in advance
We can make this right, no worries! Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page so that they can assist you.
For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
Guys….. when i created the first character i clicked “Take All” from mail but didnt know what is it and deleted it for next character… what am i going to do now?
You can contact Support and see what we can do about that.
