How to get Heroic Edition bonus items

#1 - Sept. 30, 2013, 7:46 a.m.
Blizzard Post

Hi, probably a stupid question. I recently purchased the Heroic Edition for my wife so we can play together but I can’t see how to reclaim the bonus items that were listed to come with it. Does she need to be a certain level or go somewhere to collect or enter a code somewhere? Tried searching on Google but can’t find any info on how to get it. Thanks in advance

#10 - Sept. 30, 2013, 5:40 p.m.
Blizzard Post

We can make this right, no worries! Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page so that they can assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.

#12 - Dec. 9, 2013, 5:49 p.m.
Blizzard Post

Guys….. when i created the first character i clicked “Take All” from mail but didnt know what is it and deleted it for next character… what am i going to do now?

You can contact Support and see what we can do about that.