How long to wait for order to process?

#1 - July 19, 2014, 9 p.m.
Blizzard Post

So I realize I’m probably being impatient but I feel a bit anxious and just want someone to at least ease my mind on this. The first time I bought Guild Wars 2 I received the confirmation and within the next second the serial code for activating the game. After about a couple weeks of playing I was telling my friend about it and after researching a bit he really wanted to play too but didn’t have money at the moment. So, I offered to buy the game for him and he can pay me back on his next payday so we can have my day off from work to play the game. When I bought the game again under the same card I expected to receive the code in about the same amount of time as I did previously. However, I received the order confirmation but haven’t received the serial code yet and this was done about 1 hour ago. I checked my bank to see that the transaction was completed but still no serial code so it makes me feel a bit edgy knowing my money is gone but no product to show. I felt I was being impatient but decided to check the forums and see if this had happened to anyone else. I found out that it shouldn’t take too long for the serial code to be sent. Just looking for something to ease my mind on this. Perhaps I am being too impatient lol.

#5 - July 21, 2014, 3:04 p.m.
Blizzard Post

Reaper, the only ticket I see from you is from earlier this month. If you need help with this new question, please don’t hesitate to submit a new ticket!