#1 - March 19, 2013, 5:20 p.m.
Once the GW2 support team sees that the account has been compromised and you accept the terms of restoration, how long does it actually take for them to get it done?
How long to get restored?
#2 - March 20, 2013, 11:33 a.m.
Once the GW2 support team sees that the account has been compromised and you accept the terms of restoration, how long does it actually take for them to get it done?
Once the facts are established, most of these matters are resolved within 24 hours. If there is a lot of required investigation, it could be a bit more, but many players have reported an account retrieval and restoration in a matter of just a few hours.