Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

How long does it usually take for a refund?

Forum Avatar
Lord vB.5639
#1 - Sept. 18, 2012, 11:23 a.m.
Blizzard Post

I sent them an email on 9/12 and today is 9/18 but yet I have not received even a reply. I updated my ticket 3 times to include extra info i thought would speed up the process.

Am i wrong in thinking that they will wait until the time frame for refunds is up to tell me I am no longer eligible to receive one?

Forum Avatar
GaileGray
#2 - Sept. 18, 2012, 1:23 p.m.
Blizzard Post

If you purchased the game from us, the refund should be processed quite soon. If you purchased from one of our partners or from another source, naturally we cannot offer a refund. But if you bought on buy.guildwars2.com, you should hear back soon. If you’d like to follow up (after giving it another day, perhaps?), please post in the Tickets for Review thread above.