How i can edit my support ticket?

#3 - Feb. 10, 2014, 6:26 p.m.

That’s correct: You can update a ticket at any time (even if it’s closed) by simply replying to the most recent email with the ticket number in the response. Please do NOT try to update your ticket through the survey — that input will not be seen in the ticket. But you can respond to the email about the ticket (with the ticket number in the response subject line) and a follow-up will be created for you.