#14 - June 10, 2013, 4:34 p.m.
I read all the replies to this poster and I am 100% with the OP. I also just had 2 friends buy the game who could not get onto my server. They thought they got 1 free transfer so rolled on another server and waited til a chance to transfer came up. It did last night!
Boy were they surprised when they got asked for a 20$ transfer fee…
This is not a great way to promote this game. While yes you can guest and play the majority of the game, its not the same as being on the same server what ever way you slice it.
It should be 1 free account transfer per an account which includes moving created characters. I can only see this hurting the sales of the game.
Many games charge (up to $50) to change servers. We allow a player to gather the costs in the game, at no additional fee, or to buy gems to accomplish it more quickly — as the player desires. We also allow the player to delete his/her characters — as I have mentioned in at least 20 threads — and transfer without any cost in gems. This option is particularly helpful for new players, and as you mention your two friends are new, this option should appeal to them.
Quite honestly, I am not sure why anyone would feel he/she was entitled to “one free transfer.” That is not posted anywhere, and as far as I know is not the norm in other games, either.