Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

How do I reset my password?

Forum Avatar
SoulstitchMMO.1396
#1 - April 12, 2013, 10 a.m.
Blizzard Post

How do I contact support? I don’t know my password (it’s saved in my browser) I don’t know the serial number (digital purchase and I don’t know how to find it in the email) and I don’t know the support email to email them about getting my account back. I went to this link:

https://eu.support.guildwars2.com/app/utils/account_assistance

and it’s not sending me an email.

Forum Avatar
Gaile Gray
#4 - April 12, 2013, 11:40 a.m.
Blizzard Post

I think you should contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.