How do I gift a Digital Edition copy?

#1 - Dec. 21, 2013, 3:42 p.m.

I’ve been thinking of giving a copy of GW2 to someone who is fine with digital distribution, so I figured I’d take advantage of one of your sales. While it states “Give the Gift of Guild Wars 2” I couldn’t find any instructions on how to do this properly.

My plan was to have my credit card company issue a one-time-use number, so I’m not tying an account to a permanent one. Is that necessary? Does the e-mail information need to be my own or should I make it the recipient’s? Are there other fields I should fill differently than if it was my own copy?

Thank you in advance.

Gaile Gray

#10 - Dec. 24, 2013, 12:59 a.m.

As you will note in this thread, certain e-mail providers are blocking our mails. We are working on this, but in the meantime, consider submitting a ticket, at which time the Payments/Billing Team can look into this and send you the serial code.

How, when your e-mail is blocked?

Why don’t you send from another e-mail provider, referencing the purchase information, your user name, and other identifying info, such as the last four (not the full number, just the last four) digits of the credit card you used to purchase.

We are very sorry that you did not get the code, but I feel sure that with a ticket, the team can make that happen!

And thank you for gifting Guild Wars 2!

Gaile Gray

#11 - Dec. 24, 2013, 1:27 a.m.

Here are some instructions from the Guild Wars 2 Programming Team (bless ’em!) that should help resolve this issue for players who are experiencing it:

1. Locate your Guild Wars 2 shortcut

2. Right-click and select “Properties.”

3. In the “Target” line, after the string for your GW2.exe, add this string (after a space:
-assetsrv assetcdn.101.alternate.arenanetworks.com

Here is a correctly formatted example: “C:\Games\Guild Wars 2\GW2.exe” -assetsrv assetcdn.101.alternate.arenanetworks.com (there are no quotation marks on the added string)

4. Run Guild Wars 2.

5. Remove the added string afterwards. It no longer is needed once you have patched.

5. Please update this thread if you are continue having difficulties. When you post, let us know if you tried the VPN alternative as well as the added string in your Target line.

Thank you again for your patience.