HoM Calculator Website not working?

#1 - April 24, 2013, 11:57 p.m.

Hey there. Recently I’ve offered my assistance to several people for Hall of Monument help in GW1. The best way I’ve found to do this and sort of make a list of the easiest things to get and in what order is by checking their HoM page and going from there.

Only problem is, when I type in a character name in the HoM calc, this shows up:

[img]http://i38.tinypic.com/2cgncsl.png[/img]

I tried this on Chrome, Firefox (default browser), and IE9 on two different computers. I also tried several character names – all of this shows up. All of my browsers are up to date and I’ve tried disabling AdBlock Plus to see if that solves the problem and it doesn’t.

Any ideas on how to fix this? It never used to do this but for some reason lately it’s doing this and I have no idea how to fix it.

Edit: I guess the image code doesn’t work??

Ashley Segovia

#7 - April 25, 2013, 12:46 p.m.

Hi Mkalafut – I was just using the HoM calculator and I’m not seeing the issue that you’re reporting. This issue could be due to your Internet connection settings. Please try the following:

1. Go to your Start Menu and then select the Control Panel.

2. Open “Internet Options.”

3. Go to the “Advanced” tab.

4. Click “Restore advanced settings” and click the “Reset…” button.

5. In the new windows click “Reset” and once the progress is complete click “Close.”

Please let me know if this doesn’t resolve the issue for you.

Ashley Segovia

#10 - April 25, 2013, 3:44 p.m.

The 404 error is a little odd. To anyone else experiencing this issue, please try clearing your DNS cache. To do this, follow these steps:

1. Press and hold the Windows key and press the R key. This should bring up the “Run” dialogue box.

2. In that box, type “cmd” without the quotes, and click the “OK” button. A DOS window should open.

3. Enter the following command below and press enter: ipconfig /flushdns

This should clear your DNS cache. You may need to perform this command a few times.

If neither of the above methods work out please let me know!

If the issue persists your ISP may be providing old DNS information. Some ISPs take longer to update this information. You could also try using a 3rd party DNS service like those available at http://code.google.com/speed/public-dns/ or http://www.opendns.com/start/ . NCsoft does not support these services, but there is information on configuring them at those sites.