Hint Completion achievement blocked

#2 - July 12, 2013, 2:13 p.m.

Eddie Van Grog.7095:

Hello,
I had my GW2 account since Beta times and I enjoy this game immensely!
Given the new added importance achievements gained these past days, I am contacting you with a strange problem that I can’t understand.

I have the Hint Completion achievement blocked at 98%. This is because one of the social items of the hint completion is not ticked. This is the “Your mailbox is full” item. This is very odd, as I have had my mailbox full PLENTY of times! So I really don’t get it…
Given its 10 achievement points, this is something that I would like to have solved.

Could you please help me solving this problem? That would be great.
Best wishes,
M.

This isn’t something we can address via the forums. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page.

#5 - July 12, 2013, 2:20 p.m.

skullmount.1758:

I’ll have to do the same. Been meaning to ask about that.

Gaile, on the off chance that it is this simple, does it have to be full from mail only from other players? Or just any mail that counts towards that total?

Thanks.

Look for the “envelope” graphic. They should be only from the BLTC and players, but we noticed that some NPC mails were also displaying the envelope graphic. The starred or heart mails do not count towards the limit of 10.

Does that help?

#9 - July 12, 2013, 3:46 p.m.

Eddie Van Grog.7095:

Gaile Gray.6028:

Eddie Van Grog.7095:

Hello,
I had my GW2 account since Beta times and I enjoy this game immensely!
Given the new added importance achievements gained these past days, I am contacting you with a strange problem that I can’t understand.

I have the Hint Completion achievement blocked at 98%. This is because one of the social items of the hint completion is not ticked. This is the “Your mailbox is full” item. This is very odd, as I have had my mailbox full PLENTY of times! So I really don’t get it…
Given its 10 achievement points, this is something that I would like to have solved.

Could you please help me solving this problem? That would be great.
Best wishes,
M.

This isn’t something we can address via the forums. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page.

Thank you for your answer Gaile! <—fixed typo. gg

Well, I have asked my guildies to fill my mailbox with spam… I started deleting all emails that were not sent by real people and, magically, it eventually worked!!! Yeah…

Thank you again,
M

Yaaay! Thanks for letting us know.