#6 - July 11, 2013, 4:31 p.m.
It works both ways. Anet has ways to detect Gold Sellers who mail the money, and Gold Buyers who accept it. One should not assume how their system auto-detects RMT transactions, as Anet will never tell us how it works.
That is correct. Talking about detection methods would be silly! How better to learn how to avoid detection than to learn how detection works.
The team generally responds to tickets within a few hours, if not sooner. If the matter is complex it may take a while to research, but tickets are your first line of approach and of course you’re free to post here to follow up, although we’d prefer that you do so after the team has had time to respond to the ticket. As suggested above, the “Tickets for Review” thread is helpful for that, and we do review each post there!