Help, how can i get my friend's gift

#7 - Feb. 12, 2014, 12:03 p.m.

mercury ranique.2170:

I think that with offline dealer you mean some selling gold (or valuable items) for real world money.

The most important thing is that you don’t try to bypass any detection. So basicly just have your friend send it to you.

The detection for gold sellers is unknown (for security reasons, if you know how to bypass it, the bad guys will no it as well). But roughly the system works as follows:

a: All transactions within the game through all channels are being monitored.
b: High end transactions will be marked as suspicious.
c: A GM will at some point investigate all suspicious actions.
d: if the GM finds out your transaction involves real money transfers or have a very serious suspicion, he will suspend the accounts involved.
e: if by any change you are suspended and want a review, you can post a ticket and ask for such a review (keep in mind, evidence will not be shared).

So important is to not look suspicious. Sending a legendary in game is something that is fully allowed. Trying to bypass detection will make you look more suspicious then acting normal and not worrying bout detection.

Some people claim for example that it is possible to avoid detection by using a guildbank. If this would be true, goldsellers would use this method. Also, if this would be true, support will find high end trasnactions through a guildbank suspicious.

Some tips:
- Make sure it is clear you know each other. Having eachother on the friendslist, and being in the same guild helps a lot.
- make sure your friend explains shortly in the mail why he is sending it to you, do not trust on outside communication
- If you are both not native english speaking, pls speak in your native tongue, as you are used to. Support can use google translate. I’m dutch. so if I transfer such item to a friend, speakign in dutch, and support sees we are both logged in from my country, they will have less reason to not trust it.

So in short. Act normal and don’t try to avoid detection.

Also congratz on your first solo-flight!

I want to point out that this is speculation and does not reflect how the game or customer support functions. This is one person’s opinion of how things work, and one person’s personal suggestions of how to conduct a transaction.

All forum members: We would very much appreciate if such posts include a notation that the statements are opinion or speculation and are not a presentation of absolute fact. If you care to share official posts that contain such verbiage, then please provide a link so that forum members reading the post have verifiable information from ArenaNet and not simply (forgive me) “one person’s opinion.”

#8 - Feb. 12, 2014, 12:13 p.m.

I want to point out that the suggestions you have been given are pure speculation and do not reflect how the game or customer support functions. This is one person’s opinion of how things work, and one person’s personal suggestions of how to conduct a transaction.

All forum members: We would very much appreciate if such posts include a notation that the statements are opinion or speculation and are not a presentation of absolute fact. If you care to share official posts that contain such verbiage, then please provide a link so that forum members reading the post have verifiable information from ArenaNet and not simply (forgive me) “one person’s opinion.”[/quote]