Help! Email Change

#1 - March 19, 2013, 5:03 p.m.
Blizzard Post

Hey everyone,

Recently the email account I use to logon to Guildwars2 was deactivated, so I’ve tried looking around and couldn’t find help elsewhere so… Is there anyway I can change my Email address for GW2? Any help will be appreciated!

Thanks

#5 - March 20, 2013, 12:07 p.m.
Blizzard Post

While there isn’t a means for you to do this yourselves, we’re happy to help you with these changes. Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. Once they have verified that you’re the account owner (because after all, some nefarious sorts will try to steal an account with this sort of process), they will be able to assist you.

For tips on what information to provide in a ticket to establish that you are the account owner — and expedite the process — please read this post and provide as much as possible to expedite the ticket.