Help! Accidently bought 42K Karma Item. Rollback please?

#1 - Oct. 2, 2012, 11:44 a.m.
Blizzard Post

My mouse accidently double-clicked when I only meant to select the item, resulting in me buying a 42.000 Karma item I can’t even use – that was all of my Karma!
Is there a way to roll back this purchase? This really screwed me over..

Screenshot:
http://i.imgur.com/R2LyI.jpg

I would also really suggest an optional ‘Confirmation Box on Purchase’, or a 1 minute ‘safe window’ for re-selling accidental purchases.

#2 - Oct. 2, 2012, 12:16 p.m.
Blizzard Post

I’m sorry, account restorations are not available at the present time. They will be offered in the future, but a policy will be developed about the parameters for offering a restoration. In Guild Wars, accounts are restored only for account compromise issues and not for player errors.

I have seen suggestions about a “confirmation box” or about a “undo” option for mistaken purchases (say, while still in the window, that sort of thing, definitely not minutes or hours later). I don’t know where either of those ideas stand, but the devs are aware of the suggestions.

#5 - Oct. 2, 2012, 12:27 p.m.
Blizzard Post

They could just code the sell tab to allow you to resell the item back for its original currency. It wouldnt take much coding at all to achieve, and could easily be hotfixed in.

Please, do not make assumptions like “It wouldn’t take much coding at all” or “(it) could easily be hotfixed in.”With all due respect, no one has the ability, externally, to assess such situations, to know how much code it would indeed require, whether it could be hotfixed in, or if indeed either of those suggestions is the best in the overall game programming.