I recently got an Amex prepaid gift card and activated it. However whenever I put in the information to buy gems, it isn’t working. I filled all the fields, but it keeps saying my CVV is wrong despite the fact that it is correct. Anybody have any solutions? Thanks.
Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page or by sending a ticket directly to [email protected]. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
