My forum name has always been Fugdup, not Ugdup.
Why did the F suddenly disappear earlier today?
Did any of the mods have a good reason to change it?
Could it be a bug?
Really curious to what has happened here.
When a name on the forums has been reported, it is submitted for a name change through the Community Team. As this is forum based and not for in-game characters, the names are simply changed on our request.
Regarding submitting a ticket, CS would actually reroute a forum ticket to the Community forum queue, so you’re best off sending any concerns or questions to [email protected] which would go to us directly.
Just to add to what Danicia said, a player’s name in the forums is the Display Name in the game. Therefore, the report of a potentially offensive name may come through a forum report or, more commonly, through an in-game report. In either case, CS reviews for conformity with the Naming Policy and takes the appropriate action based on that policy. If found to be disallowed by the Naming Policy, the Display Name is changed.
Questions about a name change could be submitted through a support ticket, but in most cases, the player truly does understand what happened. We do not send notifications of Display Name changes as taking the time to send notifications would take agents away from more pressing issues. As I said, in most name changes, the player realizes what caused the change without needing to discuss the matter further.
