Hall of Monuments why no rewards

#1 - Sept. 8, 2014, 4:13 p.m.

I recently linked my accounts to get the Hall of Monument rewards. I go to Calculator to find out what I might have and it says error name is not recognized, check spelling, which it was recognized before. I also never received the portal to HOM, so I bought one from karma merchant and went there but no merchant was selling anything. Did my GW1 acct get closed? Any help or fixing would be awesome and thank you.

Gaile Gray

#3 - Sept. 9, 2014, 1:02 p.m.

I think it might be helpful to look at some some articles about the HoM, which have tips and suggestions for players:
Guild Wars Wiki: http://wiki.guildwars.com/wiki/Hall_of_Monuments
Guild Wars 2 Wiki: http://wiki.guildwars2.com/wiki/Hall_of_Monuments
Website Blog: https://www.guildwars2.com/en-gb/news/claiming-your-hall-of-monuments-rewards/

I hope these are helpful to you. If you have questions, if you post here I feel sure a player can help you with the answers.