Hi Arenanet,
Why is this hacker on the Far Shiverpeaks (eu) server not taken down?
People are mass reporting him, but still he isn t banned?
WHY?
I would love to hear your respond on this.
Screenshot shows he is called in the logs as Unkown and is perma stealthed.
Hi Arenanet,
Why is this hacker on the Far Shiverpeaks (eu) server not taken down?
People are mass reporting him, but still he isn t banned?
WHY?I would love to hear your respond on this.
Screenshot shows he is called in the logs as Unkown and is perma stealthed.
Question: Are you able to find this player and select in order to report in the game? The reason I ask is that reports from the game go instantly to our team of report reviewers, giving them game info that may enable them to actually see this player. So again, are you able to report at all through the in-game mechanism? (Once I know if it is possible, I can alert our observers to watch for such reports.)
All the names are not shamable , people on the screenshot are getting killed by the (invisble) hacker. The screenshot is about the logs. As I have said in the text above the player is invisble can t be targeted and will read out as unkown.
Ok, “can’t be targeted” leads me to believe you cannot select, even if you just randomly poke around the map trying to locate the player. Correct?
If 50 different people use the same hack, which renders their character name as ‘Unknown’, how do you know nothing has ever been done about it? It would be a different person each time.
As suggested, best policy is to report in-game or send an email to [email protected]
Good luck.
And yes, an email to the exploits in-box would really, really help!
Hi Arenanet,
Why is this hacker on the Far Shiverpeaks (eu) server not taken down?
People are mass reporting him, but still he isn t banned?
WHY?I would love to hear your respond on this.
Screenshot shows he is called in the logs as Unkown and is perma stealthed.
Question: Are you able to find this player and select in order to report in the game? The reason I ask is that reports from the game go instantly to our team of report reviewers, giving them game info that may enable them to actually see this player. So again, are you able to report at all through the in-game mechanism? (Once I know if it is possible, I can alert our observers to watch for such reports.)
You should use the in game reporting tool to report a player or if you believe the are using an exploit you can email it in to [email protected] for more specialized attention. As to finding out what is being done about a reported player, ArenaNet never releases player information on suspensions, bans or any other account resolution.
You should remove the name and screenshot (or edit it to remove the names) as “naming and shaming” is against the forum’s rules.
All the names are not shamable , people on the screenshot are getting killed by the (invisble) hacker. The screenshot is about the logs. As I have said in the text above the player is invisble can t be targeted and will read out as unkown.
Ok, “can’t be targeted” leads me to believe you cannot select, even if you just randomly poke around the map trying to locate the player. Correct?
Yes you are correct. He is permanent invisible and can t be triggered by my Marks. What could I say in my report ticket? I only have screenshots of the damage logs and people getting killed by an invisble elementalist.
E-mail [email protected]. I’ll tell the team to watch for the mail. Provide the following:
Attach a few screenshots if you wish. Keep the files relatively small, please.
I will write the email now, thank you for these quick awnsers!
Okie dokie. I need to close this thread because this really isn’t an account issue and we’re trying to keep threads in their proper forum. However, thanks for sending the information and I hope that a team member can look into the matter.
