Hacked!?

#1 - Oct. 21, 2012, 5:29 p.m.
Blizzard Post

About 5 minutes ago I tried to log in to play and I got an error saying that I engaged or assisted in the trade of gold and gems for real world money. I then checked my Email address and saw that I had gotten four messages saying that someone from (see below) was trying to access my account from another area and needed confirmation. I pressed deny and there was an error. Putting 2+2 together I realized that someone from China hacked me and messed with my account, framing me to make a quick buck. I understand that this is in no way NCsoft’s fault and that account is probably trashed by now, is there any way you guys can help a man that had been convicted under false pretenses?

Address: 113.240.223.88
City: Changshahsien
Region: 11
Country: CN

#2 - Oct. 21, 2012, 8:05 p.m.
Blizzard Post

About 5 minutes ago I tried to log in to play and I got an error saying that I engaged or assisted in the trade of gold and gems for real world money. I then checked my Email address and saw that I had gotten four messages saying that someone from (see below) was trying to access my account from another area and needed confirmation. I pressed deny and there was an error. Putting 2+2 together I realized that someone from China hacked me and messed with my account, framing me to make a quick buck. I understand that this is in no way NCsoft’s fault and that account is probably trashed by now, is there any way you guys can help a man that had been convicted under false pretenses?

Address: 113.240.223.88
City: Changshahsien
Region: 11
Country: CN

I agree that it sounds very much like your account was compromised. I suggest you contact Support directly for help. Use the “Ask a Question” tab to submit a ticket.