Hacked QQ

#1 - May 18, 2014, 11:38 a.m.
Blizzard Post

Hey, my account was hacked last night. The only warning I had was an e-mail that let me know there was a log in attempt from a different area. I get on and both of my 80s have no armor and all of their weapons are gone as well as my bank goods and a lot of the stuff from my guild bank plus all of my gold. Is there a way to rollback what has hapened, and if so please tell me.

#13 - May 19, 2014, 5:46 p.m.
Blizzard Post

Hey, my account was hacked last night. The only warning I had was an e-mail that let me know there was a log in attempt from a different area. I get on and both of my 80s have no armor and all of their weapons are gone as well as my bank goods and a lot of the stuff from my guild bank plus all of my gold. Is there a way to rollback what has hapened, and if so please tell me.

If it’s the email that I’m thinking of, someone with access to that email account has to respond and allow the log in attempt to proceed for the hacker to gain access to your game account. This means that the hacker has access to your email account and everything in it.

That is my concern, as well: That the e-mail account is compromised. We will help you change to a new, unique e-mail account if you wish to increase your security.

#24 - June 10, 2014, 3:42 p.m.
Blizzard Post

Thanks to the guys behind the restoration of my accounts. This is a great game with great people behind it. I hope this series of hacking would stop now.

see you guys in game!

So glad everything worked out for you and thanks for updating us!