Blue Tracker
World of Warcraft Blue Posts
Diablo II: Resurrected Blue Posts
Diablo III Blue Posts
Hearthstone Blue Posts
Overwatch Blue Posts
Heroes of the Storm Blue Posts
Diablo IV Blue Posts
BlizzCon Blue Posts
Warcraft Rumble Blue Posts

Hacked GW1 account, linked with GW2

Forum Avatar
Stunt.4159
#1 - Oct. 30, 2012, 3:30 a.m.
Blizzard Post

Hello,

So my Guild Wars 1 account was hacked, around 3:20pm +10GMT today. It is now banned due to being accessed by a gold seller (second time within 3 years).

My Question to you is, after an individual from China attempted to logon my GW2 account, thankfully the email authentication stopped them from accessing the account, am I able to change my account name/email address associated with my GW2 account so I don’t have to worry about being bombarded with un-authorized login attempts?

After 500+ hours, $450 in gems and CE I would be very annoyed if they managed to hack my email address associated with the game.

Thank you and have a nice day!

Forum Avatar
Gaile Gray
#2 - Oct. 30, 2012, 11:26 a.m.
Blizzard Post

Since you are recovering from an account compromise incident (and you have my sympathy about that), you can simply ask Support this question in your ticket and they will be able to provide you with information about how best to re-secure your account.