#2 - Oct. 21, 2012, 8:18 p.m.
Ok guys its pretty obvious that the guild wars game is having a major hacking issue right now. I am reading these forms and hundreds if not thousands of players are getting banned accounts for "taking part in or assisting in gold or real money trading etc…
Would someone please kindly release some form off statement as soon as possible to let everyone including myself know what the issue is and how you plan on rectifying it…we all love guild wars very much and this experience is begging to tarnish it.
Thank you.
What you are stating is not true.
Accounts are stolen every day. It’s a sad fact of life that players use passwords on multiple locations, use a weak password, share their account, or do something else that results in the account’s theft.
We have not experienced a security issue. These are individual issues. And while you’re seeing perhaps a dozen posts a day about this subject, hundreds of thousands of people are playing without incident. I believe that Mike O’Brien stated that the percentage of people whose accounts were hacked was about one tenth of one percent of all account holders.
Please do not post alarmist comments about “major hacking issues” that do not exist. Each person whose account was compromised should submit a ticket to Support and, for faster service, should provide the information in the “How to submit a ticket” thread above.