A couple months ago i got hacked, and someone was logging in as I was playing. I tried to change my password, but he hacker beat me to it. To make matters worse, he also hacked my email so i couldn’t get a hold of my serial code. With that said i explained that to A-net, and all they gave me was some automated response and asked me how good the customer service was (and there was none). While it would’ve been wise to write down the serial number, i wasn’t expecting both accounts to get hacked simultaneously.
With that said, I was wondering if there was a way to either get reimbursed, or to at least get my account back. My email that was connected to the gw2 account is pretty much gone, so I feel like without the serial number i won’t be able to get much. But still I can’t help but feel like there’s something else that can be done about this issue.
