Gw2Setup freezes

#1 - Oct. 21, 2012, 1:47 p.m.
Blizzard Post

Whenever I run the Gw2Setup.exe from the website for windows, it opens up and freezes at 0%.

Then an error message comes up in red saying: Download failed! Please check your internet connection and try again

My internet connection is fine, my firewall is not enabled and I’m running this as an administrator.

#2 - Oct. 22, 2012, 3:49 p.m.
Blizzard Post

Hi Nick Brandon – I’d like to collect a Game Advisor report so I can look into why you might be experiencing this error. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”