GW2 installation HELP!

#1 - Nov. 4, 2012, 1:46 a.m.
Blizzard Post

So when i go to download gw2 it stops at 10236kb and then a window pops up saying

“A serious error has occurred that prevents program from continuing to run. ect

Then i goto details and it comes up with this: (i have the right specification’s for my laptoop )

—> Crash <—
Assertion: Unable to execute patch file ‘C:\Users\Asus\AppData\Local\Temp\Gw2.tmp’
File: ..\..\..\Engine\Patch\Patch.cpp(321)
App: Gw2.exe
Pid: 5008
Cmdline: -allowInstall
BaseAddr: 00400000
ProgramId: 101
Build: 14816
When: 2012-11-05T03:39:39Z 2012-11-04T19:39:39-08:00
Uptime: 0 days 0:00:22
Flags: 0

—> System <—
Name: TARYN-WERETA
IpAddr: 10.0.0.26 5.32.117.190
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 13178MB/16289MB 80%
Paged: 28632MB/32576MB 87%
Virtual: 3154MB/ 4095MB 77%
Load: 19%
CommitTotal: 3944MB
CommitLimit: 32576MB
CommitPeak: 5472MB
SystemCache: 6961MB
HandleCount: 28483
ProcessCount: 115
ThreadCount: 1137

—> Process Memory <—
Private: 798MB
WorkingSet: 96MB
PeakWorkingSet: 108MB
PageFaults: 372108

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> PatchExeThread Thread 0xd74 <—

AND then a hole bunch of code

Please help me. i realy want to play this game… : (

#7 - Nov. 5, 2012, 3:32 p.m.
Blizzard Post

Hi Taryn – This error looks like it’s due to the fact that you’re trying to install from the temp directory. The easiest way to resolve this issue is to pull Gw2.exe out of the temp drive and onto the C drive by following the below steps:

1. Hold down the Windows button on the keyboard and hit the R key.

2. Paste in the following line “Temp” (without the quotes) and then click OK.

3. Find Gw2.exe and right-click on the file and select Cut

4. Go to your C drive and into the Games folder. If there is no Games folder, create one.

5. In the Games folder, create the folder Guild Wars 2 and go into it.

6. In the Guild Wars 2 folder, right-click and select Paste.

7. Run Gw2.exe from the Guild Wars 2 folder.

The game should launch and immediately start patching. Two additional files should be created: Gw2.dat and Gw2.tmp