GW2 Dont recognize USB Headset after patch.

#1 - Sept. 9, 2014, 3:09 p.m.
Blizzard Post

Hi

I had a MAD Catz Freq 4D USB headset , before the patch just work Ok, the game recognize Ok in the F11 audio menu, and i can switch between my sound devices, but now i only recoginize “default device” and cant change betwen my sound devices and i hear the game only for my speakers.

Of course the headset work Ok with any another software like always, just issues in GW2 after the patch.

#3 - Sept. 9, 2014, 5:44 p.m.
Blizzard Post

Hmm, curious. Without knowing what you have tried in troubleshooting thus far, can you try unplugging/replugging the headset when the game is closed? If that does nothing, can you try while it is open?

#9 - Sept. 10, 2014, 11:44 a.m.
Blizzard Post

Thanks for the reports, everyone. We’ll get this sorted out ASAP. Until then, if you need a workaround, updating your Playback Devices at the OS level will update the Audio Device options. Enabling/Disabling a device or swapping Default Devices, etc.

And for your issue with the G35, TwoPiArrrr, I’ll look into that today as well. I think we have one of those around here somewhere.

#12 - Sept. 10, 2014, 6:42 p.m.
Blizzard Post

TwoPiArrrr, it sounds like you’re having an issue with speaker configuration. There’s a helpful post here on the Logitech forums that should resolve your issue with the panning.

http://forums.logitech.com/t5/Headphones-Headsets-Microphones/Fixing-G35-s-audio-only-in-right-ear/td-p/853162