GW1 account disabled (I bought today)

#1 - Oct. 15, 2012, 1 a.m.
Blizzard Post

Hi

I’m playing GW2.

I bought GW1 Platinum from GameStop today because Hall of Monuments Rewards.

I created account after download and install game.

But the password is incorrect (Code=011).
(I typed Account name(my email address) and password.)

I thought that imcompleted account creation.

I tried again But access key you have entered is in use.

I tried for 3hours but can’t solve.

Do i need to make NCsoft Master Acount too? I already made 2 account.
(1 from Game login with access code, 1 from http://www.guildwars.com …)

I sent a mail to GW1 support.

But i read this and GW1 maybe no more supporting so post here.

https://forum-en.guildwars2.com/forum/support/account/The-GW1-account-that-I-linked-is-banned-I-haven-t-played-since-factions-released/first#post358552

Help me plz.


Ticket GW1 (I sent a mail to [email protected])
121015-000737

Ticket GW2
121015-000813

#3 - Oct. 15, 2012, 2:55 p.m.
Blizzard Post

You need to answer the questions in the ticket. There is information that the team requires to look into this for you. Thank you.