Grace period has ended - Blue Tracker

#1 - Jan. 3, 2013, 9:22 a.m.

I got email from GM Xionaque that he revived my ticket 121227-002897 and that my issue has been resolved and my account Kruk.9516 is now accessible , but when i try to log in i hade information that Grace period has ended You have not applied a retail code to your account and the grace period has ended . Until you apply a retail code you will be unable to continue playing guild wars 2. Well ofc its not true since i was playing gw since headstart and clearly i have serial code applied on my account, whats going on then ?

Gaile Gray

#2 - Jan. 3, 2013, 11:17 a.m.

Wilqus.3987:
I got email from GM Xionaque that he revived my ticket 121227-002897 and that my issue has been resolved and my account Kruk.9516 is now accessible , but when i try to log in i hade information that Grace period has ended You have not applied a retail code to your account and the grace period has ended . Until you apply a retail code you will be unable to continue playing guild wars 2. Well ofc its not true since i was playing gw since headstart and clearly i have serial code applied on my account, whats going on then ?

Oh goodness, that doesn’t sound right at all. Please update your ticket to let the team know you need their help. I think this is a quick fix, so take heart!

Gaile Gray

#4 - Jan. 4, 2013, 2:28 p.m.

I’ll follow up on this today.