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Gold/items missing after GW connection error

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SnowHawk.3615
#1 - April 16, 2013, 6:52 p.m.
Blizzard Post

So I just got out of AC exlplorer and the tokens that I had earned and the 3g that i had on that character is now gone along with my level- so what do i do now?
could a DEV please answer this??

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Gaile Gray
#8 - April 17, 2013, 6:03 p.m.
Blizzard Post

Hey there. I’m sorry you’re having this issue. You certainly may submit a ticket, but from what we’ve seen, the item may still show up. If you submit a ticket and find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

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Gaile Gray
#10 - April 17, 2013, 10:31 p.m.
Blizzard Post

Rose, have you submitted a ticket? If not, I encourage you to do so.