gmail hacked. "Password changed 28 days ago"

#1 - June 3, 2013, 10:51 p.m.

I do not recall EVER changing my password! Due to this, I can NOT sign in and I don’t know what to do! It was set up so I had to log into my gmail account in order to authenticate my sign in to GW2. Now it is impossible! All the time I put into the game and I can’t play now JUST because of complications with my gmail account? This is absolutely ridiculous! PLEASE help! I will provide the serial code and even a PICTURE of paper with the serial code on it! Whatever is necessary! : (

Gaile Gray

#2 - June 4, 2013, 3:04 p.m.

No worries, and I’m sorry you’re having difficulties! Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.

For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.