#1 - Oct. 5, 2013, 11:52 p.m.
So on Oct 1st I had an issue with purchasing gems. The system was saying that there as a failure and locked me out. I sent in a ticket and got the issue resolved.
Now, on Oct 5th, I’m having the same exact issue. However, when I submitted a separate ticket for this it was flagged as a duplicate. It’s not a duplicate. This is a separate occurrence of the same issue.
Ticket # of ticket flagged as “duplicate”: 131006-000408
Ticket # of resolved occurrence: 131002-000032
I’d appreciate some help with this. Thank you!
