Gems, paypal, credit cards..

#1 - Dec. 5, 2013, 12:20 p.m.

Tried today buy some gems, with paypal as i already done few times before. But today i was a little shocked when it throw me to gw2 site with a error.
One question, why does gw2 have option of buying gems with PAYPAL, when it actually not using paypal and forcing money withdrawal from credit card only?
Why A.net made that option if its not working? I have money on my paypal balance and its paypal that i selected as a payment method choice. Then again why the hell i must pay with my credit card?

Gaile Gray

#2 - Dec. 9, 2013, 5:38 p.m.

RainbowWarrior.5082:
Tried today buy some gems, with paypal as i already done few times before. But today i was a little shocked when it throw me to gw2 site with a error.
One question, why does gw2 have option of buying gems with PAYPAL, when it actually not using paypal and forcing money withdrawal from credit card only?
Why A.net made that option if its not working? I have money on my paypal balance and its paypal that i selected as a payment method choice. Then again why the hell i must pay with my credit card?

But you don’t need to purchase with your credit card! Or at least I cannot see why you would need to do that. I’m sorry for this inconvenience, but could you please contact Support about this? Not only can they help you, but it might help other players with the same issue.

Please submit a ticket by visiting the Support link above and then clicking “Submit a request” in the upper right-hand section of that linked page. The team should be able to assist you.