hi so i have this problem where if i use my saved visa card i get “payment approval failed” yet when i delete the saved card and add it again the gems go through. but then the fourth time i wanted to add gems i couldnt do it even when i deleted the card and tried again so now cant purchase gems at all
any help on this to solve my problem would be greatly appreciated
Yes, we’d like to help with this, and if it’s a matter of hitting a limitation, we can. Just url=http://support.guildwars2.com]contact Support[/url] by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.
