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Gems accidentally gone

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Alex.8103
#1 - Nov. 30, 2012, 7:27 p.m.
Blizzard Post

The recent update changed currency exchange interface,
It automatically listed all my gems when go into gems->gold teb.
I want to go back to other tab but I accidentally hit the Trade button.
It consumes all my gems without confirmation.

Please help me .

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CC Eva
#3 - Dec. 1, 2012, 5:41 a.m.
Blizzard Post

Hello there, Alex.

You can try and contact Customer Support with a ticket and explain them this incidence although do not build your hopes up: it is quite unlikely that they will proceed to return those gems.