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Gem store puchase, didn't receive

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heikkimus.1703
#1 - Feb. 14, 2013, 3:26 a.m.
Blizzard Post

Greetings,

I puchased 5 pieces of mystic stones via gem store and never received them in to my mail. What can I do?

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CC Eva
#4 - Feb. 14, 2013, 6:20 a.m.
Blizzard Post

Greetings to everyone.

Seven is right. Normally this issue has to do with the inbox being full or almost full so you only need to delete some messages (till your are with two or three left, for instance) and your items should arrive without any big deal. If this is not the case then proceed to contact our Customer Support team.

Thanks!