Gem store not working

#1 - Dec. 18, 2013, 1:12 p.m.
Blizzard Post

The window is not opening
playing on Mac

Please help

#3 - Dec. 18, 2013, 5:13 p.m.
Blizzard Post

Hi Liher,

You’ll definitely want to report this on this post in the Mac threads, particularly this post:

https://forum-en.guildwars2.com/forum/support/mac/Gem-Purchase-Redemption-Issues-Merged/page/4#post3387776

Unfortunately this is a known issue that we’re still investigating. No updates for fix yet as we’re still looking into this.