Gem store issues

#1 - June 9, 2013, 6 a.m.
Blizzard Post

So, I have been able to purchase gems no sweat in the past, in fact I did so 4 or 5 days ago. I am trying to make another purchase on the same card, and have tried a second card, as well as both of my paypal accounts. I get a failure each time. I submitted a support ticket #130609-001196. Please help a brotha’ out!

#3 - June 11, 2013, 3:42 p.m.
Blizzard Post

No need to make this thread. Your ticket is from today. You will very like get your answer through support later on today as well.

Yes, this ticket was reviewed and responded to in a couple of hours.

Folks — please do not post right after you’ve submitted a ticket. If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.