The Gem Store is in maintenance mode while we address a problem with purchase fulfillment. You may use your existing gems, and any gems you purchased in the last hour or two — and thank you for that! — will be delivered as soon as possible.
Thanks for your understanding.
I believe you posted while I was posting. 
Yes, this is a known issue we’re dealing with as a TOP priority. Should be fixed very soon and we’re sorry for the inconvenience!
I’d say that those of you experiencing this issue can hold off on submitting a support ticket because the purchases are all recorded and will be fulfilled when this is fixed. If we need you to file a ticket, we will let you know.
So are we talking minutes? hours? DAYS???
You can be sure this is a priority and that folks are working on this right now. I’m sorry but we couldn’t predict a resolution time at this point but if this follows normal patterns I think it’ll be addressed soon. (And yes “soon” is not precise, but it’s the best I can do. Thanks for understanding.)
