gem store bug? ate my gold

#3 - July 1, 2014, 3:07 p.m.

I’m aware of an occasional lag between the gold trade and the receipt of gems. Receipt usually is instant, but it can take several minutes for the gems to arrive. (It can be concerning because the gold goes out and the gems don’t come in right away, so you’re thinking, “Hmmmm…”)

If you can, I recommend waiting 24 hours before submitting a ticket. (You certainly can submit sooner, but 99.999% of issues resolve within an hour, and then an additional .9999% clear up within the 24 hours, leaving just a tiny, tiny percentage that require closer investigation.)

Thanks for your patience!