#1 - Oct. 18, 2012, 4:25 p.m.
What can be done when a player has bought a gem card, but then the code is denied when its a day or two days old?
Gem serial code situation
#2 - Oct. 18, 2012, 4:29 p.m.
Definitely get in touch with Support. They may be able to help, or they may be able to give you the information that you need to address the issue with the store that sold the card.