I’m trying to purchase gems and it says I need to verify my identity. My claim ticket number is 130903-002479. Please fix as soon as possible I have a lot I want to purchase with this new update. Don’t let me down anet thank you!
You have submitted a ticket to ask about this, and that’s good. There’s really no point in posting at this time; the team will answer you as quickly as possible.
The forums are designed for follow-ups (after three days in the specific thread) and for general questions of an account nature. But we specifically do not encourage a “submit-and-immediately-post” culture.
If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.
