Gem cards won't work

#1 - Dec. 10, 2013, 10:07 p.m.
Blizzard Post

I bought two 2000 gem cards yesterday and have been trying unsuccessfully to redeem them.

It didn’t help that after I removed the protective sticker from the code, both codes were all but unreadable, the ink having been lifted off the cards by the sticker’s removal.

I persevered nonetheless , but after inputting every variation of each code I could think of, based on the letter and number fragments I could make out,the codes still could not be redeemed.

Any advice on how to proceed?

#3 - Dec. 11, 2013, 5:27 p.m.
Blizzard Post

Yes, please do contact Support. The team will help you out!