#1 - Jan. 16, 2014, 11:14 a.m.
I have bought gem cards and tried to get them to work… the redeem button does not light up or let me click it.
Gem cards not working....
#4 - Jan. 16, 2014, 2:11 p.m.
I sent one in game
There is no way to submit a ticket in the game. You can submit a report for a limited number of reasons, such as offensive chat, disallowed name, or botting. But you cannot request assistance with an issue of this type from within the game. Please follow the instructions above to submit a ticket. We’d be delighted to help you!
#6 - Jan. 16, 2014, 3:20 p.m.
OK, I sent a support request in game and I just submitted a report via the support on the website.
Again, and just for clarify for others who might read this: submitting a report in the game about purchase issues or gem card issues is not appropriate. You need to submit a ticket in order to get help with such things.