Game Won't Load

#1 - Feb. 8, 2013, 5:31 p.m.

Sorry for the nondescript title. Here’s more detail:

I was on earlier today just fine, no problems. Exited like usual.

Now, even after reboot and running repair, it will not load. What happens is I start the launcher as usual, it logs in and counts down to auto-play (I also hit play before auto-play just to see if it worked), and the game window opens (windowed mode). However it is only white, and only stays up for 1-2 seconds. After this it disappears and only the GW2 icon is left in my taskbar. Clicking it obviously doesn’t do anything.

Anyone have any ideas, had this happen before, etc? I’m afraid I’m going to miss WvW reset again. x.x’

Ashley Segovia

#7 - Feb. 18, 2013, 5:14 p.m.

Hi Veltoss – If you’re still experiencing this issue I’d like to collect a Game Advisor report from you. This is a diagnostic report that will give me a bit more information in regards to your system. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”