I do not receive any errors, it simply freezes at the initial download screen without the name/password boxes showing up every time I attempt to bring up the game. The only way I can get out of the screen after it locks itself is by force closing it with ctrl/alt/del. I can not minimize it or close it by usual means. I have tried rolling back my computer, updating my drivers again, and have reinstalled the game client but still run in to this.
Hi LukeFiasco – Do you happen to have any security software running that could be conflicting with the client? Sometimes security software can suddenly start interfering with the client after an update so I would disable any security software or firewalls that you may have enabled.
Howdy,
“d3d9.dll " is likely driver related but the tricky part is narrowing down which one. I’d start with a clean installation of your video card drivers in addition to making sure that you have the latest DirectX installation packages installed.
The first link will provide you with the June 2010 redistributable which will force Windows to update Direct X. I provided this link below:
http://www.microsoft.com/en-us/download/details.aspx?id=8109 (download and run this first)
Once installed, please use the following link to install all material post June 2010 for Direct X. Again this link is provided below:
http://www.microsoft.com/en-us/download/details.aspx?id=35 (download and run this 2nd)
Please be sure to save the file to your Windows desktop. Then create a new folder on the desktop and extract the DirectX files into it. Once they have been extracted open the new folder and use the DXsetup file to install DirectX.
I just want to add a “Hello!” to Nanoko as I misread which one of you guys was the OP (not at all that I don’t want to help you LukeFiasco I just want to make sure Nanoko gets a response for this post as well!).
As I asked before, do you have any security software installed? I might even consider creating a new Windows User Account because sometimes they can become corrupted which can sometimes cause issues such as these.
