Game Security - Continued since it was closed for no reason

#1 - Sept. 12, 2012, 1:30 p.m.
Blizzard Post

First off Gaile closed the previous thread for no reason. It is a legimate post, and needs to be discussed. The security that IS IN place.. DOES NOT work. It is enabled on my account but I can still login from any location without confirming. Please see below.

I never received a confirmation email to accept, and it is enabled.

This means it’s not enabled on your account.

It IS enabled on my account. I have the emails to prove it is enabled. See below. I got this once.. And allowed it. Ever since then.. I can login from anywhere without getting another confirmation. The “Security” is junk.

ArenaNet [email protected]

Sep 3 (9 days ago) to me

A login attempt from the following location is currently awaiting your authorization.

Address:
City:
Region: FL
Country:

#4 - Sept. 12, 2012, 1:39 p.m.
Blizzard Post

I think Gaile’s post in closing the other thread was legitimate. I think she said they’re working on security improvements or maybe I read that somewhere else?

We just have to try to be constructive and not abusive in these conversations.

And I agree, if you read the previous post, that was what was said in the opening conversation. There was no “abuse” and nothing NON-constructive, there was NO REASON to lock the post. The question is a legit question and really should not be brushed off. We are asking WHAT will be in place to remedy this. A generic “We have stuff in place” is not an answer.. Thats the equivillent of me asking you whats for dinner and you replying “Food”….

By once again… This is not to belittle Anet or anyone for that matter, but to have their customer base be aware of WHAT is going to happen.

You are aware that you’re asking about security, right? And that by discussing that in a public forum, we risk giving would-be hackers and account thieves a diagram of what we’re planning, so they can design a work-around?

I suggest you watch the daily update notes, and you can learn what is appropriate to discuss in a public venue. And I also suggest that making sweeping statements about the “obvious” nature of individual issues is unfair, inaccurate, and unncessarily inflammatory.

I will close this thread. I will merge it with the other. And you should desist from demanding information that is not appropriate to share in a public venue.